CRM System for Scuba Dive Shops
Online booking system that will increase your revenue and reduce your costs. Includes integrations like Loyalty Points & Email Marketing to make your business easier.
Designed to increase your revenue, reduce your costs and make your dive business easier!
Increase your Revenue
Reduce your Costs
Other Special Features for Dive Centers
Boat Planning
Get a daily list of all bookings with instructors/dive guides for the day so that you can easily assign them to your dive boats and/or transport.
Equipment
Add the equipment template to your customer details so that they can enter their equipment sizes as part of the booking process. Print off your up-coming bookings for the week so you can manage any equipment-shortages.
Booking Management
Have unpaid bookings automatically cancelled after a certain time to free up the space. Fast-check-in feature to allow speedy booking & check-in of groups of customers.
Guest Arrivals
Add arrival details to your bookings, and print daily/ weekly/ monthly arrival schedules.
Invoicing, Loyalty Points, Email Marketing and much more!
Customer Datbase (CRM)
Centralised customer database that is easy to use and has multi-user access. Hold customer data such as name, email address & WA number. Add your own customer data that you wish to hold, making the system company-specific.
Marketing
Integrated set of standard marketing auto-emails such as Welcome/Thank You Email, Miss You and Happy Birthday Email. Personalised with your customer data. Invite reviews from any of the emails.
Email Marketing
Set up email marketing campaigns such as newsletters, announcements and special offers, and set the date that they are sent. Send campaigns to certain segments of your customer database so you can target them more effectively. Send emails to customers who have purchased particular product to help with cross-selling.
Invoices & Payments
Send professional Invoices to your customers, and receive payments in multiple currencies. Auto-emails are sent at key times such as on overdue date and on payment. Integrate with Xendit to receive payments by credit cards, and to have your invoices auto-marked as paid with bank transfers.
Email Marketing
Set up email marketing campaigns such as newsletters, announcements and special offers, and set the date that they are sent. Send campaigns to certain segments of your customer database so you can target them more effectively. Send emails to customers who have purchased particular product to help with cross-selling.
Invoices & Payments
Send professional Invoices to your customers, and receive payments in multiple currencies. Auto-emails are sent at key times such as on overdue date and on payment. Integrate with Xendit to receive payments by credit cards, and to have your invoices auto-marked as paid with bank transfers.
Loyalty Points & Tiers
Add points for all/some certain products, and add gifts that can be redeemed after certain number of points are reached. Set up a tier system that your customers can reach based on points earned, and any tier discounts offered are automatically added to Invoices.
Online reports
Easy-to-find reports on revenue, retention, promotion success etc give you an overall health of your business.
Unique
Multi-Locations - Additional locations are easily added to share the customer data, with own users, prices, invoice layout, etc.
Package Credits - a special product-type that allows customers to purchase credits (eg buy pack of 10 classes), and the system records the balance as they are used.
Why SkypexCRM?
The co-founders of SkypexCRM are from the UK and have more than 20 years business experience in Asia, mostly in the dive business in Asia. They have also each been involved in digital marketing for more than 15 years each.
SkypexCRM is based in Bali, Indonesia. This means you receive support (from real humans) in Asia time zones, exactly where the asia-pacific dive centers are based!
We are partnered with an internationally recognised software development company to ensure that users receive the most up to date technical experience and product performance.