NirahCRM

SkypexScuba CRM for Dive Shops

CRM System for Scuba Dive Shops

Online booking system that will increase your revenue and reduce your costs.  Includes integrations like Loyalty Points & Email Marketing to make your business easier.

Designed to increase your revenue, reduce your costs and make your dive business easier!

Increase your Revenue

  • Take bookings directly from your website

    Display a simple enquiry form on your website.

    Receive notifications for booking requests in the system, and accept or reject them.

    If accepted, customer details automatically added to your CRM.

  • Schedule courses & publish in a Timetable

    Show the Timetable on your website or Social Media.

    Customers can see up-coming courses and availability, and make bookings directly from your website or social media.

    Receive notifications for booking requests in the system, and accept or reject. If accepted, customer details automatically added to your CRM.

  • Automatically send marketing emails

    Increase branding & loyalty with automated emails such as Welcome/Thank You Email and Happy Birthday Email, and add your survey link to get more reviews.

    Increase sales by sending out special offers, limited discounts, and miss-you emails.

Reduce your Costs

  • Automatically calculate dive guide & instructor commissions

    Commissions are automatically calculated by the Booking system.

    View how much you owe each staff member, and add payments made to keep your system up-to-date.

  • Accept payment from international credit cards

    Booking & non-booking processes are supported by a full Invoice function.

    Add any currency as payment, and add exchange rate at time of payment.

    - integrate with Xendit, one of Indonesia's main payment gateway, and accept payments with debit cards & international credit cards

  • Get unlimited staff involved with managing your business

    We support small businesses by not charging per user.

    You can add users for specific functions and give them access to different parts of the system.

Other Special Features for Dive Centers

Boat Planning

Get a daily list of all bookings with instructors/dive guides for the day so that you can easily assign them to your dive boats and/or transport.

Equipment

Add the equipment template to your customer details so that they can enter their equipment sizes as part of the booking process. Print off your up-coming bookings for the week so you can manage any equipment-shortages.

Booking Management

Have unpaid bookings automatically cancelled after a certain time to free up the space. Fast-check-in feature to allow speedy booking & check-in of groups of customers.

Guest Arrivals

Add arrival details to your bookings, and print daily/ weekly/ monthly arrival schedules.

Invoicing, Loyalty Points, Email Marketing and much more!

Customer Datbase (CRM)

Centralised customer database that is easy to use and has multi-user access. Hold customer data such as name, email address & WA number. Add your own customer data that you wish to hold, making the system company-specific.

Marketing

Integrated set of standard marketing auto-emails such as Welcome/Thank You Email, Miss You and Happy Birthday Email. Personalised with your customer data. Invite reviews from any of the emails.

Email Marketing

Set up email marketing campaigns such as newsletters, announcements and special offers, and set the date that they are sent. Send campaigns to certain segments of your customer database so you can target them more effectively. Send emails to customers who have purchased particular product to help with cross-selling.

Invoices & Payments

Send professional Invoices to your customers, and receive payments in multiple currencies. Auto-emails are sent at key times such as on overdue date and on payment. Integrate with Xendit to receive payments by credit cards, and to have your invoices auto-marked as paid with bank transfers.

Email Marketing

Set up email marketing campaigns such as newsletters, announcements and special offers, and set the date that they are sent. Send campaigns to certain segments of your customer database so you can target them more effectively. Send emails to customers who have purchased particular product to help with cross-selling.

Invoices & Payments

Send professional Invoices to your customers, and receive payments in multiple currencies. Auto-emails are sent at key times such as on overdue date and on payment. Integrate with Xendit to receive payments by credit cards, and to have your invoices auto-marked as paid with bank transfers.

Loyalty Points & Tiers

Add points for all/some certain products, and add gifts that can be redeemed after certain number of points are reached. Set up a tier system that your customers can reach based on points earned, and any tier discounts offered are automatically added to Invoices.

Online reports

Easy-to-find reports on revenue, retention, promotion success etc give you an overall health of your business. 

Unique

Multi-Locations - Additional locations are easily added to share the customer data, with own users, prices, invoice layout, etc.

Package Credits - a special product-type that allows customers to purchase credits (eg buy pack of 10 classes), and the system records the balance as they are used.

Why SkypexCRM?

Business Experience

The co-founders of SkypexCRM are from the UK and have more than 20 years business experience in Asia, mostly in the dive business in Asia. They have also each been involved in digital marketing for more than 15 years each.

Customer Support

SkypexCRM is based in Bali, Indonesia. This means you receive support (from real humans) in Asia time zones, exactly where the asia-pacific dive centers are based!

Technical Support

We are partnered with an internationally recognised software development company to ensure that users receive the most up to date technical experience and product performance.

Interested in SkypexCRM for your Dive Business?